Awareness work through information stands: reflecting the mirror of society

Information booths in our society often have the task of pointing out existing grievances and addressing long-term negative effects on coexistence in our country. They serve as an instrument to draw people’s attention to problems and encourage them to deal with these issues and possibly rethink their behavior. But how do people respond to these efforts?

People’s reactions to such information booths can vary and often depend on individual attitudes, beliefs, and emotions. Some people could potentially feel personally attacked or find the information disturbing because it may reveal uncomfortable truths. In such cases, people might react defensively by berating staff or ignoring the messages. Remember, these information booths are, in a sense, “holding a mirror” up to people.

In this article, we will highlight the many reactions to information booths and discuss the importance of these campaigns to society.

Information booths as a mirror of society: The metaphor of a mirror is apt to describe the role of information booths. They literally and metaphorically hold up a mirror to people by confronting them with their own behavior, values and attitudes. Often, these stands show discrepancies between what people say and what they actually do. This makes visible people’s own biases and behaviors, which can contribute to the problems they identify.

Awareness campaigns and education: The terms “awareness campaign” and “education campaign” aptly describe the intent behind these information booths. They are designed to raise people’s awareness and inform them about issues that are often neglected or not given sufficient attention. Targeted education can reduce prejudices, impart knowledge and create a broader understanding of the challenges facing our society.

Diverse reactions to information booths: People’s reactions to information booths can be varied and often depend on individual attitudes, beliefs, and emotions. Some people may feel personally attacked or find the information disturbing because it may reveal uncomfortable truths. In such cases, people might react defensively by berating staff or ignoring the messages.

Positive change and challenges: Exposing grievances and raising awareness are important steps in bringing about change in society. Although responses may not always be positive, over time the process of raising awareness can help more people take an interest in these concerns and become active advocates for positive change. However, it is important to be patient and aware of the challenges that may arise in accepting and implementing new ideas and perspectives.


Watch out for polarization

When designing information booths and awareness campaigns, it is advisable to ensure that the information is presented in a non-polarizing and balanced manner. The goal should be to raise awareness rather than create unnecessary conflict or polarization.

Here are some approaches that can help raise awareness and reduce polarizing effects:

Fact-based information: Ensure that information presented at booths is based on verifiable facts. Avoid disseminating information that is unsubstantiated or exaggerated, as this can affect people’s trust in the messages.

Communicate in a factual and respectful manner: Frame messages in a factual and respectful manner. Avoid language that could be insulting or judgmental. Instead, focus on explaining the issues and identifying possible solutions.

Include multiple perspectives: Make an effort to include different perspectives and points of view to provide a balanced picture. Show that there are often multiple facets to an issue and that complex problems cannot always be pigeonholed into black and white categories.

Point out courses of action: Instead of focusing only on the negative aspects, also offer people options for action and positive examples of how they can actively help improve the situation. This makes people feel more empowered to make a difference.

Encourage dialogue: Provide opportunities for open dialogue at information booths. People should have the opportunity to ask questions, express concerns, and share their opinions. Constructive dialogue can help clarify misunderstandings and promote awareness.

Beware of politics: it is important that information booths do not have a political slant or favor political parties in order to provide a neutral and widely accepted basis for awareness and discussion.

By focusing on awareness, objectivity and respect, information booths can help people engage more deeply with the issues raised and potentially contribute to positive change in society.


Dealing with passerby-related needs

Information booths are an important means of creating awareness and informing the public about relevant issues. However, in our fast-paced world, some people, due to convenience or lack of time, feel the need to speak directly to staff at the booths rather than looking at the information boards first. In this blog article, we’ll explore some ways to deal with this challenge to maximize information sharing and capture the interest of passersby.

Friendly welcome and encouragement: A warm welcome and approachable attitude from staff can make all the difference. A friendly greeting makes passersby feel welcome and encourages them to take a closer look at the boards. A positive atmosphere can make people more likely to open up to the topics presented.

Brief summary: Time is often short, and some passersby prefer short and concise information. Staff can provide a concise summary of the most important content to provide a quick overview. This allows passersby to decide if the topic piques their interest and if they want to delve deeper.

Flyers or brochures: Distributing compact flyers or brochures can be a useful complement to information boards. These materials allow passersby to read and share key information later at their leisure to raise awareness in their social circle.

Information booths play a critical role in raising awareness and informing the public. Remember, however, the people who come to your information booth should want to be informed and be open to it. People who are not open, or are even stuck in their opinions, are difficult to counter with arguments. In this case, remain friendly, next…

Information booths are a valuable resource for raising awareness, highlighting grievances, and improving coexistence in our society over the long term. They reflect people’s values and attitudes and serve as a catalyst for positive change. Through respectful and factual communication, these campaigns can help raise public awareness and contribute to a better future for our society.